Q1: What types of products do you offer?
We offer a wide range of Indian food products including traditional fried snacks, healthy snacks, protein laddus, masala powders, instant powders, organic vegetable powders, health mixes, instant breakfasts, and pickles.

Q2: Are your products vegetarian and preservative-free?
Yes, most of our products are 100% vegetarian and made from natural ingredients. We avoid the use of artificial preservatives wherever possible.

Q3: How can I place an order?
You can contact us directly through our phone, email, or website contact form to place retail or bulk orders.

Q4: Do you accept bulk or export orders?
Yes, we accept both domestic and international bulk orders. Custom packaging and product variations are available upon request.

Q5: What is your return policy?
We accept returns for products that are damaged or incorrect, reported within 7 days of delivery. Refunds or replacements will be issued after inspection.

Q6: Do you offer customized packaging?
Yes, we offer custom packaging options for bulk and B2B clients to suit market and branding needs.

Q7: How long does delivery take?
Delivery timelines vary by location but typically range between 3 to 10 business days for domestic orders and longer for international shipments.

Q8: Can I visit your facility?
Yes, facility visits can be arranged by appointment. Please contact us for scheduling.

Q9: Are your snacks suitable for children and elderly?
Yes, our snacks and health mixes are crafted with natural ingredients and minimal additives, making them suitable for all age groups including children and senior citizens.

Q10: Do you offer gluten-free or diabetic-friendly options?
We offer select products that are gluten-free or low in sugar, ideal for those with dietary restrictions. Please check product labels or contact us for specific recommendations.

Q11: How should I store your products?
All products should be stored in a cool, dry place away from sunlight. For best freshness, consume within the recommended period mentioned on the packaging.

Q12: Where are your products manufactured?
Our products are made in-house at our hygienic and certified manufacturing facility using traditional methods and modern quality standards.

Q13: Can I order a sample before placing a bulk order?
Yes, sample packs are available upon request. Please get in touch with our sales team to arrange one.

Q14: Do you provide nutritional information?
Yes, nutritional facts are mentioned on the product packaging. For additional information, feel free to contact us.

Q15: Are your pickles and laddus made with homemade recipes?
Absolutely! Our pickles, laddus, and snacks are made using traditional family recipes passed down through generations for authentic taste.

Q16: Can I track my order?
Yes, once your order is dispatched, we will share tracking details via email or SMS.

Q17: What payment methods do you accept?
We accept major debit/credit cards, UPI, net banking, and secure payment gateways for both domestic and international orders.

Q18: How can I become a distributor or retail partner?
We welcome distributor partnerships. Please contact us via email or the contact form with your business details, and our team will get back to you promptly.